How to revoke admin access from someone who no longer needs it
The ticket closed weeks ago and the Administrator account is still there — how to find and remove leftover WordPress access, account and Application Password both.
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How to give your support team access to a customer’s WordPress site (without emailing a password)
A customer pasted their admin password into a ticket. Here’s what to ask for instead — Application Passwords, a temporary-login plugin, or scoped access.