How many times per day does your support request administrator access to a customer’s website?
Stop writing docs about how customers should grant access to your site.
TrustedLogin is easier for your support team, easier for the customer, less confusing, and more secure.
How does “Click this link to grant us access?” sound?
- You will have only the capabilities you’ll need
- The user account will auto-expire (you can set the duration)
- No more errors from creating/emailing credentials
- Know who from your support team accessed each site, and when they did
There’s no lock-in.
If you stop using TrustedLogin, the button will take users to your support URL, which you define when configuring TrustedLogin.
We know lock-in is worrysome, and we designed TrustedLogin from day one to gracefully fallback to your existing support flow.
What if the service is down?
All TrustedLogin links are designed to fallback to your existing support flow if the service cannot be reached.
When TrustedLogin is unavailable, customers will be taken to your defined support URL.
Super-easy to add to your existing codebase.
We made TrustedLogin to be easy to include in the codebase of existing plugins:
Install via Composer
composer install trustedlogin/trustedlogin-client --save-dev
Integrate with your plugin
After installing the plugin, you can configure the TrustedLogin Client to add a menu item to your plugin, taking customers to a “Grant Access” page. You can also choose to display a button anywhere in your plugin.
Adding a button to your plugin’s setting screen is one line of code (where acme is your namespace:
do_action( 'trustedlogin/[acme]/button' );